Aurenza

Aurenza

Workforce AI serving aesthetic clinics

Dr. Güler Gamze Eren

Aesthetic and Reconstructive Surgery, Istanbul

AESTHETIC DISRUPTORS | AMWC CANNES 2027

THE REALITY

Where clinics crack

1

Scattered communication

Every conversation lives in WhatsApp. Messages lost, context gone, patients slipping through the cracks.

2

One person, multiple roles

Nurse, secretary, translator, accountant — five jobs, one person. It doesn't scale.

3

No system, unreliable data

No pipeline. No follow-ups. No learning. Every patient starts from zero, every time.

THE QUESTION

What if AI ran the clinic, so the surgeon & staff can focus on the Patient?

Not replacing the human — amplifying them. Every patient heard, any language, any hour.

OUR STORY

A nurse, a doctor and an entrepreneur

Berrak

Berrak

Coordinating Nurse

Nurse, coordinator, translator. Holding the clinic together, every single day.

Dr. Gamze Eren

Dr. Gamze Eren

Aesthetic Surgeon

A plastic surgeon in Istanbul. Skilled hands, a full schedule, and too little time.

Rick

Rick

Tech Entrepreneur

Saw this and asked: what if AI gives them their time back and improves patient experience?

That question became Aurenza.

THE TEAM

A team of AI agents

aura

Aura

THE COORDINATOR

The brain. Sees every message, routes it right, watches the whole journey. Nothing escapes her.

nora

Nora

PATIENT COMMS

First hello. Builds trust instantly.

eli

Eli

FOLLOW-UP

Keeps leads warm. Knows who to nudge.

maya

Maya

APPOINTMENTS

Schedules, confirms, and reminds of appointments.

zane

Zane

AFTERCARE

Checks in for post-op feedback and care.

COMMUNICATION LAYER

WhatsApp, Instagram, Messenger — one inbox. Every conversation, one place.

ORCHESTRATION

Aura as orchestrator of the Patient Experience

Nora

Nora

Eli

Eli

Maya

Maya

Zane

Zane

Aura
Berrak

Berrak

Coordinator & Nurse

Rick

Rick

Technologist & Architect

Dr. Gamze

Dr. Gamze

Surgeon & Operator

Patient

Patient

Needing healthcare

A message lands. Aura reads it, gets the intent, and sends it to the right agent — Nora to answer, Eli to follow up, Maya to remind, Zane to care.

BEYOND THE CORE

Rhea and Leo: growth and insight

rhea

Rhea

RE-ENGAGEMENT & GROWTH

Spots patterns in cold leads. Builds retargeting audiences. Knows who's ready to convert — and when.

leo

Leo

ANALYTICS & PERFORMANCE

Turns conversations into insight. Response times, conversion, agent performance. Shows exactly where to improve.

MARKETING LAYER

Brings interested patients back. Uses clinic creatives, targets from real CRM data, tracks what works. More direct patients. Fewer brokers.

UNDER THE HOOD

An AI stack built for human care

CHANNELS

WhatsApp, Instagram, Messenger — one inbox. Every conversation, one place.

AI AGENTS

Each agent is an LLM with a role, instructions, and live clinic data. Understands context, remembers history.

PLATFORM

AI-first architecture, KVKK/GDPR aligned, full CRM & Ads Engine.

THE TRANSFORMATION

Before and after Aurenza

BEFORE

Patients wait hours, sometimes days

Messages lost in WhatsApp chaos

One person juggles every role

Follow-ups manual — and forgotten

No data, no pipeline, no system

AFTER

Instant replies, 24/7, in any language

Every conversation in one CRM

AI drafts, staff approves, one tap sends

Follow-ups auto: day 3, 7, 14

Full pipeline, scoring, and analytics

The Results

The best surgeon is one who has time to listen & Care

52%

Increase in quality leads

28%

Higher conversion rates

24/7

Multilingual patient coverage

100%

Human-led AI messaging

Dr. Güler Gamze Eren

Aesthetic and Reconstructive Surgery, Istanbul

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